At SANKOFA GATE LIMITED, we strive to ensure customer satisfaction. If you are not satisfied with our services, please review our return policy.
1. Eligibility for Refunds
- Refund requests must be made within 14 days of purchase.
- Services must not have been fully rendered or completed.
- Proof of purchase is required.
2. Non-Refundable Services
- Custom web development projects once initiated.
- Completed digital services and consultations.
- Subscription-based services after the billing cycle has begun.
3. Refund Process
- Email [email protected] with your request.
- We will evaluate your request and respond within 5-7 business days.
- Approved refunds will be processed within 7-10 business days.
4. Service Revisions If you are unsatisfied with a service, we may offer revisions instead of a refund.
5. Contact Us For return-related inquiries, email us at [email protected].